CallBase ® Computer Managed Information Advice and Solutions A list of commonly asked questions and subjects is presented in this window. The Brief Details would contain answers or solutions to their question. It is also possible to drill down further by clicking one of the Details buttons, where a more lengthy answer may be described. The Referrals List can be used to refer the question, problem, service call or sales follow-up to a specific person. The system is enabled to send the referral via email.